CANVAS EMPORIUM PRODUCT RETURN POLICY/CANCELLATION POLICY

NOTE: The complain should be raised against damaged product within 24 hrs after the product received.

1.In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions

2.If the product Was delivered in a physically damaged condition

3.we will exchange the damaged part with no extra added cost.

 

–  We will exchange the product with the original product ordered with no extra cost.

5.You can return the goods within 02 days of purchase with actual

– 10% of the total amount will be deducted as processing fee

6.Customised products cannot be returned.

 

Note: We will accept the return only if it is initiated within 24 hrs of the product received.

 

 

 

REFUND POLICY

When Product can be returned

1.Product Mismatch from the ordered size and specifications

2.Faulty Product

THE RETURN PROCESS –

1.Repack the product in original packing.

2.Write a request letter with Reason for return

3.Send the parcel + Request letter + Invoice copy it thru any courier with door delivery Back to

M/S CANVAS EMPORIUM 283, AZAD MARKET DELHI-110006. INDIA PH 9899607775,9811030538

REFUND PROCESS –

•Defected goods should be returned within max 07 days in unused condition. One we receive the goods in our warehouse we will check the product within one week for its condition and process the refund within 7 days from the day we receive the goods back.

REFUND AMOUNT –

•We will deduct 10% operational charge + To and FRO shipping charge + or any other charge which was paid for the same shipment if incurred by CANVAS EMPORIUM from the original amount paid by buyer.

 

CANCELLATION POLICY

 

The order can be cancelled within 24 hours of paying the Deposit. After that No cancellation is allowed as we work on customised goods mostly.