We are An ISO 9001:2000 Registered Company
MISSION STATEMENT – Quality Products at value Prices
We at Canvas Emporium are committed to maximizing customer satisfaction through the timely delivery of quality products at value prices. We ensure that the customer gets the worth for the money he is spending on our products. We put customer satisfaction first and earning profits as secondary. We don’t compromise on quality to make products cheap in the short run rather we emphasize more on the quality and durability of the product so that the purpose of buying that product by the client is fully achieved. Thus we provide Value for customer’s money. The Directors and the staff of the company promote product and service quality by ensuring the following quality principles are adhered to at all times.
Some of the Key Elements of our Quality Assurance Policy are described as under:
I. All of us at Canvas Emporium work with dedication, passion and commitment.
II. We are committed to listening to our clients and learning from them.
III. We respect the cultural values of our Clients and others.
IV. We help our clients achieve their objectives by applying our knowledge and experience based on more then 40 years of practice in our trade line. We continuously seek new solutions and new ideas to serve our Clients.
V. We strive to create a working environment where people and quality of work count. We respect each individual’s unique talents and perspectives and nurture independent thinking that leads to innovation.
VI. We serve clients worldwide and to do this we adopt flexible working arrangements and provide the support needed to allow staff to achieve a healthy balance between their personal and professional lives.
VII. We carefully monitor the Progress of Each Project and make every reasonable effort to ensure client satisfaction with our work process and product.
VIII. A particular project related document and information both oral and written are the property of the client. These are held strictly confidential and not used for purposes other than for the client’s assignment.
IX. We try to secure client approval at key decision-making stages of work.
X. We provide timely and meaningful opportunities for client feedback and participation. We are on the continuous look out for customer’s feedback and suggestions, as we know that it is the key element to improving our products and services.
Anurag Goel
For Canvas Emporium